Privacy policy

ZUBE Ops provides remote HR, finance, and back-office operations for businesses worldwide. We operate under the name ZUBE Ops.

This privacy policy explains how we handle personal information collected through https://zubeops.com and when you contact us about our services. If you have questions, email us at info@zubeops.com.

We collect information in two ways: what you provide directly, and what is generated automatically when you use our website.

• Contact form: your name, company name, work email address, and message content.
• Email correspondence: any information you include when you write to us directly.
• Technical data: your IP address, browser type, device information, referring page, and pages visited. This is collected automatically by our hosting infrastructure to operate and secure the site.

We use the information we collect for the following purposes:

• To respond to your enquiries and schedule discovery calls.
• To evaluate whether our services are a good fit for your needs.
• To operate, maintain, and secure our website.
• To improve our website and communications based on how visitors use the site.
• To maintain records of business enquiries and client relationships.

We process personal information where it is necessary to respond to your enquiry or take steps before entering into a service agreement with you.

We also process information based on our legitimate business interests in operating our website, communicating with prospective clients, and improving our services, provided those interests are not overridden by your rights.

Where we rely on your consent, you may withdraw it at any time by contacting us.

When you engage ZUBE Ops as a client, our team works inside your existing systems: HR platforms, accounting software, CRMs, and other tools you provide access to. In that context, you remain responsible for the data held in your systems, and we act on your instructions to carry out agreed operational tasks.

Handling of client operational data is governed by the terms of your service agreement with us, not solely by this website privacy policy. We follow your data privacy and compliance requirements from day one of any engagement.

We keep enquiry information for as long as needed to respond to you, evaluate a potential engagement, and maintain a record of our business relationship.

If no engagement proceeds, we delete or anonymise enquiry data within a reasonable period unless you ask us to retain it or we are required to keep it for legitimate business purposes.

Technical logs are retained according to our hosting provider's standard retention periods.

We do not sell your personal information.

We may share information with trusted service providers who help us operate our website and business, such as hosting, email, and infrastructure providers. These providers process data only on our instructions and for the purposes described in this policy.

We may also disclose information if required to do so by law or to protect the rights, safety, and security of our business, clients, or others.

ZUBE Ops serves clients worldwide. Your information may be processed in locations other than where you are based. Where information is transferred internationally, we take reasonable steps to ensure it receives an appropriate level of protection.

Depending on where you are located, you may have rights regarding your personal information, including the right to:

To exercise any of these rights, contact us at the email address below. We will respond within a reasonable timeframe.

• Access the personal information we hold about you.
• Request correction of inaccurate information.
• Request deletion of your information.
• Restrict or object to certain processing.
• Request a copy of your information in a portable format.

We implement reasonable technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We may update this privacy policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you have questions about this privacy policy or how we handle your information, contact us at info@zubeops.com.